FRITZ!Box 3390 – Service - Knowledge Base

FRITZ!Box 3390 – Service

Computer does not start automatically when accessed from the Internet

Although the option "Start this computer automatically as soon as it is accessed from the Internet" is enabled for your computer in the FRITZ!Box, it does not automatically start when it is accessed from the Internet.

Cause

  • The FRITZ!Box does not send the Magic Packet required to automatically start the computer ("Wake on LAN").

Simply proceed as described below. After each measure, check whether the issue persists.

1 Installing the latest FRITZ!OS

2 Using the FRITZ!Box user interface to start the computer

The FRITZ!Box can only send the Magic Packet required to automatically start the computer if the computer was inactive for the last 15 minutes. If the computer was active within the last 15 minutes, use the FRITZ!Box user interface to start it manually:

  1. Open the FRITZ!Box user interface.
  2. Click "Home Network" and then "Home Network Overview" in the user interface.
  3. Click on the "Network Connections" tab.
  4. Click the "Edit" button for the computer you want to start.
  5. Click the "Start Computer" button.

Now the computer will be awoken from standby mode. You can access shared files and server services on the computer shortly afterwards, often after only a couple of seconds.