FRITZ!Box 6840 LTE – Service - Knowledge Base
Telephones ring although "Do Not Disturb" or call diversion has been configured
Telephones ring although "Do Not Disturb" or call diversion has been configured:
- Although the "Do Not Disturb" function is enabled in the FRITZ!Box, telephones connected to it still ring.
- Although call diversion is configured for a telephone number, telephones connected to the FRITZ!Box still ring when there is an incoming call for that number.
Note:The configuration procedure and notes on functions given in this guide refer to the latest FRITZ!OS for your FRITZ!Box.
1 Disabling "important person" option in telephone book
If telephones ring although Do Not Disturb has been enabled, or if call diversion has been configured and a call is forwarded as a parallel call, then the "important person" option was enabled in the telephone book for this caller. If you do not want your telephones to ring in these cases when the party calls, disable this option:
- Click "Telephony" in the FRITZ!Box user interface.
- Click "Telephone Book" in the "Telephony" menu.
- Click the button (Edit) next to the entry for the caller.
- Disable the "Important person" option.
- Click "OK" to save the settings.