FRITZ!Box 7330 – Service - Knowledge Base

FRITZ!Box 7330 – Service

Error message "Error 1722 [...]" when installing FRITZ!VPN

The installation of the FRITZ!VPN software on a Windows computer is automatically aborted. The following error message is displayed:

  • "Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."

Cause

  • The computer's operating system is not supported by the version of FRITZ!VPN you are trying to install.

1 Downloading and installing the correct version of the software

You can use FRITZ!VPN in Windows 8.1 / 8 / 7 (64-bit and 32-bit). Install the correct version for your operating system:

  1. Call up our VPN service page in a web browser.
  2. Download the FRITZ!VPN software.

    Important:Separate versions of the FRITZ!VPN software are available for Windows 8.1 / 8 / 7 (64-bit or 32-bit).

  3. Install FRITZ!VPN on the computer that is supposed to establish a VPN connection to the FRITZ!Box.