FRITZ!Box 7390 – Service - Knowledge Base
"Update" menu is missing from the FRITZ!Box user interface
The latest FRITZ!OS cannot be installed. The menu option "Update" is missing in the "System" area of the FRITZ!Box user interface, and the wizard also does not does not offer any options for installing an update.
1 Only the internet service provider can update
If the "Update" menu is not available, then the internet service provider that provided the FRITZ!Box is preventing you from installing the FRITZ!OS update. It is therefore not possible to install an update using the FRITZ!Box user interface. Refer to your provider for information on the new FRITZ!OS version and possible dates.