FRITZ!Box 7430 – Service - Knowledge Base

FRITZ!Box 7430 – Service

Transferring telephone calls

Telephone calls can either be transferred to an external telephone number or to another telephone that is also connected to the FRITZ!Box.

Requirements / Restrictions

  • Transferring calls from an IP telephone such as FRITZ!App Fon to another telephone is not supported.

Note:The configuration procedure and notes on functions given in this guide refer to the latest FRITZ!OS for your FRITZ!Box.

1 Transferring telephone calls

  1. While conducting a telephone call, press the R key on your telephone.

    Note:If you are using a FRITZ!Fon model that does not have an R key, then the R key is not displayed until you conduct a call (soft key). Press the key directly under the corresponding icon for the R key.

  2. Dial the external number or ** followed by the internal number, depending on where the call should be transferred to.

    To transfer the call to the extension "FON 1", dial **1.

    Note:You can find the internal numbers of the telephony devices under "Telephone Book > Internal Numbers" in the FRITZ!Box user interface.

  3. If you want to transfer the call directly, dial *4 on the cordless telephone. With other types of telephones, simply hang up or dial R4.
    • If you want to confer with an internal partner first:
      1. Wait for the internal partner to accept the call.
      2. After conferring, you can transfer the call as described above or dial R1 to return to the initial call.