FRITZ!Box 7490 – Service - Knowledge Base

FRITZ!Box 7490 – Service

Changed wireless settings cannot be saved

Changes to the wireless settings of the FRITZ!Box cannot be saved. This means that a new wireless key cannot be adopted or the MAC address filter cannot be disabled, for example. When you click "Apply", the previous settings are displayed again.

Cause

  • Due to the web browser settings, the pop-up window displaying the changed wireless settings so you can print them is prevented from opening automatically. The FRITZ!Box does not save the new settings for security reasons.

Adjusting the web browser settings

Configure an exception for the FRITZ!Box in your web browser's pop-up blocker:

  • Google Chrome
    1. Click the (Customize and control Google Chrome) button on the top right of Chrome.
    2. Click "Settings" and then "Extensions".
    3. Click "Options" for the pop-up blocker you are using.
    4. Enter fritz.box as an exception and close the "Extensions" window.
  • Mozilla Firefox
    1. Click the (Open menu) button on the top right of Firefox.
    2. Click "Options”.
    3. Click "Privacy & Security" in the menu on the top left of the screen.
    4. In the "Permissions" section, click the "Exceptions" button next to the option "Block pop-up windows".
    5. Enter fritz.box under "Address of website".
    6. Click "Allow" and then "Save changes".
  • Microsoft Internet Explorer
    1. Click the (Tools) button on the top right of the Internet Explorer.
    2. Click "Pop-up Blocker" and then "Pop-up Blocker Settings".
    3. Enter fritz.box under "Address of website to allow".
    4. Click "Add" and then "Close".