FRITZ!WLAN Repeater 310 – Service - Knowledge Base

FRITZ!WLAN Repeater 310 – Service

Wireless range is too low

The range of the wireless connection (WiFi) between your FRITZ!WLAN Repeater and wireless router (for example a FRITZ!Box) and / or wireless device (for example a notebook, smartphone, tablet) is low.

Cause

  • Surrounding structural conditions (such as thickness and reinforcement of the walls) as well as other electronic devices such as wireless speakers and baby monitors influence the quality and thus the range of the wireless connection.

Note:The configuration procedure and notes on functions given in this guide refer to the latest FRITZ!OS for the FRITZ!WLAN Repeater.

Simply proceed as described below. After each measure, check whether the problem persists.

1 Installing the latest FRITZ!OS for the FRITZ!WLAN Repeater

2 Installing the latest firmware for the wireless router

  • Install the latest firmware for your wireless router according to the manufacturer's instructions.

    Note:If you are using a FRITZ!Box, install the latest FRITZ!OS as described in this guide.

3 Installing the latest software for the wireless device

  • Install the latest driver for your computer's wireless network adapter or the latest operating system, for example Android, iOS, for the wireless device.

    Note:Refer to the manufacturer for information on updating the device, for example consult the manual.
    You can find the latest drivers for the FRITZ!WLAN Sticks in our download area.

4 Setting the maximum transmitter power

Setting the wireless router's transmitter power

Note:We used a FRITZ!Box as an example for configuration. If you are using a different wireless router, refer to the device's manufacturer for information on how to set it up, for example consult the manual.

  1. Click "Wireless" ("WLAN") in the FRITZ!Box user interface.
  2. Click "Radio Channel" in the "Wireless" ("WLAN") menu.
  3. If the option "Set radio channel settings automatically (recommended)" is enabled, proceed with the following section.
    • If the option "Adjust radio channel settings" is enabled:
      1. Click "Additional settings" (if available).
      2. Select "100%" from the drop-down list "Maximum transmitter power". If the drop-down list is not displayed, enable the Advanced View first.
      3. Click "Apply" to save the settings.

Setting the transmitter power of the repeater

  1. Click "Wireless" ("WLAN") in the user interface of the FRITZ!WLAN Repeater.
  2. Click "Radio Channel" in the "Wireless" ("WLAN") menu.
  3. If the option "Set radio channel settings automatically (recommended)" is enabled, proceed with the following section.
    • If the option "Adjust radio channel settings" is enabled:
      1. Click "Additional Settings".
      2. Select "100%" from the drop-down list "Maximum transmitter power".
      3. Click "Apply" to save the settings.

5 Identifying sources of interference

  1. Turn off all devices that could interfere with the wireless network.

    Note:All devices that emit radio waves are possible sources of interference. These include other wireless devices, wireless speakers, Bluetooth devices, baby monitors or microwaves, for example.

  2. Check whether the wireless connection is still impaired.
    • If the wireless connection is no longer impaired:
      1. Turn the devices back on, one after the other.
      2. Each time you turn on a device, check whether the wireless connection is impaired again.
        • If you identify a device or devices causing interference, you have the following options:
          • Leave the devices that cause interference turned off,
            • or:
          • Enable or refresh the auto channel (see the section "Enabling or refreshing the auto channel"),
            • or:
          • Find the ideal location for the wireless router and the FRITZ!WLAN Repeater (see the section "Finding the ideal location for wireless devices").

6 Enabling or refreshing the auto channel

When the auto channel is enabled, the FRITZ!WLAN Repeater checks the wireless environment and automatically selects the most suitable wireless channel settings. The allocation of the frequency bands can change significantly over the course of the day, though. The repeater does not refresh the auto channel as long as wireless devices are still connected with it. However, you can manually update the auto channel at any time:

  1. Click "Wireless" ("WLAN") in the user interface of the FRITZ!WLAN Repeater.
  2. Click "Radio Channel" in the "Wireless" ("WLAN") menu.
  3. Enable the option "Set radio channel settings automatically (recommended)".
  4. Click "Apply" to save the settings.

    Note:All wireless connections to the FRITZ!WLAN Repeater are cleared and then automatically re-established when you enable or refresh the auto channel.

  5. Click the "Refresh Auto Channel" button.

7 Finding the ideal location for the repeater and router

  1. If possible, position the wireless router in a room that is centrally located.
  2. Do not position the wireless router directly in the corner of a room.
  3. Position the wireless router so that it is as unobstructed as possible, i.e. not directly in back of or under an obstacle such as pieces of furniture or a heater.
  4. Position the wireless router as high in the room as possible, for example on a shelf.
  5. Position the wireless router so that there are as few obstacles as possible between it and the other wireless devices. In particular, metallic objects or objects containing water, for example radiators, refrigerators, or even houseplants, significantly reduce the quality of the wireless signal.
  6. Position the wireless router so that it is away from other transmitters, for example microwaves, wireless speakers, or Bluetooth devices.
  7. Find the ideal location for the repeater.

8 Changing the name of the wireless network (SSID)

If there are other wireless networks with the same name in the vicinity, wireless devices may automatically attempt to connect to the wrong wireless network. To avoid this, give your wireless router a unique name:

Note:We used a FRITZ!Box as an example for configuration. If you are using a different wireless router, refer to the device's manufacturer for information on how to set it up, for example consult the manual.

  1. Click "Wireless" ("WLAN") in the FRITZ!Box user interface.
  2. Click "Radio Network" in the "Wireless" ("WLAN") menu.
  3. In the field "Name of the wireless radio network (SSID)", enter a unique name for the 2.4 GHz and the 5 GHz frequency band (if applicable) without special characters. If only one field is displayed, enable the Advanced View first. Since not all wireless devices support all special characters, we recommend using only standard Latin letters (not letters such as ä, ë, ö, ü, á, é, í) and numbers.
  4. Click "Apply" to save the settings.

All wireless connections are cleared when you apply the new wireless network name. You must then reconfigure the wireless connection from the FRITZ!WLAN Repeater to the wireless router as well as the wireless connections to your other devices.

Now the FRITZ!WLAN Repeater is ideally configured and you will achieve the greatest possible wireless range between your wireless devices and the FRITZ!WLAN Repeater. If the measures given in this guide do not sufficiently improve the connection, then this is due to the wireless environment and cannot be influenced by the FRITZ!WLAN Repeater.